Privacy Policy
Nonstop Mortgage, Inc. · nonstopmortgage.com
Last Updated: September 17, 2026
1) Scope
This Privacy Policy explains how Nonstop Mortgage, Inc. (“Nonstop Mortgage,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our Website, contact us, apply for a loan, or receive marketing from us.
If you apply for a mortgage, you will also receive our privacy notice under the federal Gramm-Leach-Bliley Act (GLBA). If that notice and this policy differ about information collected for your loan, the GLBA notice controls (see Section 6).
Our services are intended for people in the United States.
2) Information We Collect
A. Information you give us
- Name, email address, and phone number
- Property address and property details
- Employment, income, asset, and debt information
- Loan and mortgage information
- Documents you upload or send us
- Anything else you include in forms, messages, or calls
B. Information collected automatically on the Website
- IP address, browser type, device type, and operating system
- Pages viewed, time on page, and the website that referred you
- Approximate location based on your IP address
- If you submit our loan request form, the marketing codes in the link that brought you to the Website (for example, UTM tags or ad click IDs)
3) How We Use Information
We use personal information to:
- Answer your questions and provide information you request
- Take, process, and close your loan, and support you afterward
- Contact homeowners, past clients, and people referred to us about mortgage options, as the law allows (see Section 5)
- Verify identity and prevent fraud
- Operate and improve the Website and measure which marketing works
- Comply with the law and respond to regulators
4) How We Share Information
We share personal information only:
- With service providers that work for us, such as website hosting, analytics, email, CRM, loan origination software, phone and text platforms, and document storage. They may use it only to provide services to us.
- With lenders, appraisers, credit reporting agencies, title and escrow companies, and others as needed to process your loan
- To comply with the law, regulators, subpoenas, or other legal process, or to protect rights and safety and prevent fraud
- If our business is merged, acquired, or reorganized
- With your consent or at your direction
We do not sell personal information, and we do not share it with other companies for their own marketing.
5) Marketing Calls, Texts, and Emails
We follow federal telemarketing and email laws, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule and its National Do Not Call Registry rules, and the CAN-SPAM Act.
To stop marketing from us, you can:
- Tell the loan officer who contacted you
- Reply STOP to any text message
- Use the unsubscribe link in any marketing email
- Call us at (628) 316-6424
- Write to us at the address in Section 12
We will add you to our internal do-not-contact list within 10 business days. We keep your name and contact details on that list so we can keep you out of future marketing. Opting out of marketing does not stop messages about a loan you have applied for or have with us.
6) Loan Applicants and Clients (GLBA)
Nonstop Mortgage is a financial institution under the federal Gramm-Leach-Bliley Act. If you apply for a loan, we give you our GLBA privacy notice. It explains how we collect, share, and protect your nonpublic personal financial information and any choices you have. If that notice and this policy differ about your loan information, the GLBA notice controls.
7) Cookies, Analytics, and Do Not Track
We measure Website traffic with Cloudflare Web Analytics, which does not use cookies. We do not use advertising cookies or tracking pixels, and we do not let other companies use our Website to collect information about your activity across other websites. Because we do not track visitors across websites, the Website works the same whether or not your browser sends a “Do Not Track” signal.
8) Data Security
We maintain an information security program with administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Email is not always secure. Please do not send Social Security numbers, account numbers, or other sensitive information by regular email. Ask your loan officer for a secure way to send documents.
9) Data Retention
We keep personal information as long as we need it for the purposes in this policy and as long as the law requires. We keep loan records for the periods federal and state law require. We keep do-not-contact records so we can continue to honor your request.
10) Children’s Privacy
The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above shows when it last changed. If we make material changes, we will post the updated policy on this page.
12) Contact Us
Nonstop Mortgage, Inc.
890 Baker St #202
Costa Mesa, CA 92626
Phone: (628) 316-6424
NMLS #2705102